Chinese e-Commerce
Most Chinese people make e-commerce purchases on a daily basis. China's physical size has driven this growth. Before e-commerce, many towns and cities in China had limited product and service supplies based on their region's availability. Now, Chinese consumers have access to products and services supplied nationally and internationally.
This article is a beginner’s guide to Chinese search engine optimisation (SEO). You may need local Chinese support as you learn more and aim to improve your internet content rankings.
Chinese e-Commerce
Chinese e-commerce has experienced significant success over the past decade.
Most Chinese people make e-commerce purchases on a daily basis. China's physical size has driven this growth. Before e-commerce, many towns and cities in China had limited product and service supplies based on their region's availability. Now, Chinese consumers have access to products and services supplied nationally and internationally.
The e-Commerce market has driven down consumer prices across a wide range of products and services.
Chinese e-Commerce B2B Marketplaces
阿里巴巴国际站
阿里巴巴国内站
环球资源
中国制造网
敦煌网
义乌购
Global Chinese e-Commerce Platforms (Cross-Border B2C & C2C)
Chinese Social E-Commerce Platforms
TikTok China
(RED Book)
聚划算
美团
Summary of Chinese E-Commerce Evolution
1999–2005
History of Chinese E-Commerce
Early Years (1990s – 2000s): The Birth of Chinese E-Commerce
Alibaba (1999): Jack Ma founded it as a B2B platform connecting Chinese manufacturers with global buyers.
JD.com (1998/2004): Started as a physical electronics store in 1998 but moved online in 2004 after the SARS epidemic.
eBay China (2003): Entered China by acquiring EachNet but struggled against local competitors.
Taobao (2003): Alibaba launched Taobao as a C2C marketplace to counter eBay, offering free listings and a better user experience.
Key Events:
- 2003 – Taobao launches and dominates eBay China.
- 2004 – Alipay launched to build trust in online payments.
- 2005 – eBay China exits, selling its stake in EachNet.
Expansion & Mobile Commerce (2010s)
Tmall (2010): Alibaba introduced Tmall (天猫), a B2C marketplace for brands and retailers.
WeChat Pay (2013): Tencent expanded WeChat (Weixin) into payments, competing with Alipay.
Pinduoduo (2015): A social commerce platform focused on group buying, targeting lower-income consumers.
Key Trends:
- Mobile shopping has grown rapidly due to the increasing availability of affordable smartphones.
- Live streaming & influencer commerce became popular on Taobao & Douyin (TikTok China).
- Cashless Society: Alipay & WeChat Pay Dominate Transactions.
Dominance & Global Expansion (2016–2020)
Singles' Day Sales (11.11): Became the world’s biggest shopping festival, generating over $100 billion in 2020.
Cross-border e-commerce: Platforms like TMall Global and JD Worldwide allowed foreign brands to sell directly to Chinese consumers.
New Retail: Alibaba's Hema (盒马鲜生) stores combined online & offline shopping.
International Expansion:
- Alibaba acquired Lazada in Southeast Asia.
- JD.com expanded to the US & Europe.
- ByteDance (Douyin/TikTok) became an e-commerce powerhouse.
Recent Developments (2020–Present)
Douyin & Kuaishou: Short-video platforms became major live-streaming e-commerce hubs.
Shein (快时尚): A global fashion giant dominating fast fashion e-commerce.
Temu (2022): Owned by Pinduoduo, aggressively expanding in Western markets with low-cost products.
Government Regulations (2021+): The Chinese government cracked down on monopolistic practices by Alibaba & Tencent.
Quick checklist
Use these checks to keep trust and usability high.
- Does the full page load reliably in China (including third-party resources)?
- Is the design responsive and readable on mobile/tablet screens?
- Do key pages work inside the WeChat browser (not just desktop Chrome)?
- Are contact details current and working (email, phone, address, forms)?
- If e-commerce: can users complete the full checkout and shipping journey from China?
- Have you kept Chinese language minimal to avoid appearing like a local agent site?
Need help?
If you’d like help improving mobile usability and China accessibility while keeping an authentic overseas brand feel, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
- Written by Peter Heather
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Your website outside China
Only a minority of overseas business websites load reliably in mainland China. Many are slow, and many cannot be accessed at all.
If China matters to your growth, you need a practical way to make your existing site visible, fast, and findable—without building and maintaining two separate systems.
Why this matters
Many overseas websites fail in China due to a combination of slow international routing, blocked third‑party resources, and content that cannot be accessed from Chinese networks.
What Chinese buyers experience
Like most businesses worldwide, Chinese companies start by searching online. If your pages do not load, you effectively disappear from the buying process.
When users in China search, they may only see a fraction of overseas business websites because slow responses and blocked content cause pages to fail.
A practical approach
Our platforms “front‑end” your existing website, removing the need to build a separate site for the Chinese market.
- Reduce build costs (typically hundreds, not thousands).
- Reduce implementation time (days, not weeks or months).
- Keep your existing systems handling enquiries and orders.
- Avoid maintaining two databases and two operational workflows.
What our platform enables
- Your business website to be seen in China
- Replace blocked internet content
- Speed up your website response in China
- Locally re-host multi-media, allowing access in China
- Allow your website to be found in China
- Local hosting and domain name
- Translate SEO data into Chinese
- Chinese search engine submission
Quick checklist
Use these checks to keep trust and usability high.
- Does your full page load in China (including all third‑party resources)?
- Are you relying on blocked CDNs, fonts, embeds, or APIs?
- Is DNS resolution fast from China (no long overseas lookups)?
- Are images/video hosted in a way that works from China?
- Can Chinese buyers find you in Chinese search engines and platforms?
Need help?
If you’d like help improving mobile usability and China accessibility while keeping an authentic overseas brand feel, contact This email address is being protected from spambots. You need JavaScript enabled to view it.
- Written by Peter Heather
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Chinese intellectual property rights
Politicians, the press, and businesses worldwide have spoken and written extensively about the problems with intellectual property rights in China.
China faces numerous challenges related to international intellectual property rights and their enforcement.
Management summary
It is estimated that there are between 100,000 and 150,000 outstanding international copyright/trademark cases with Chinese businesses. Given the costs and time involved in raising a case, we expect this number to be much higher, as many companies lack the resources to navigate the complexities of Chinese legal processes.
If your trademark or copyright is registered in China, a dispute over it can often be resolved with a letter from a local Chinese solicitor. No business or Chinese person wishes to be seen breaking Chinese rules and regulations.
If you do not register your trademark in China, you could spend years in the Chinese legal system trying to block the use of your trademark. If you have registered your trademark and there is an infringement, it is usually resolved after a letter from a Chinese-based solicitor.
We strongly recommend that you protect your trademark in China in accordance with local Chinese laws and regulations.
Background
In reviewing intellectual property law with our Chinese legal firm, they point out that China only started developing Commercial and Civil law in the last 40 years. This marks the first time China has had Commercial and Civil law in 4,000 years, whereas England, for instance, began developing these laws over 900 years ago.
Given China's historical lack of Commercial and Civil law, local businesses have exploited this saturation, creating copies of Chinese and international products and brands.
Although China has been a member of international trade agreements that protect IP rights since 1979, the scale of IP rights infringements means that Chinese authorities lack the resources to enforce them effectively.
IP rights enforcement becomes local, not international, by registering the IP in China. This allows enforcement between Chinese companies and Chinese legal firms without often involving Chinese authorities. Chinese people and businesses recognise that having the correct paperwork enables IP enforcement, which in turn ensures that rules and regulations are followed. No company or person in China (or worldwide) wants to involve local authorities in legal conflicts.
Chinese IP laws are split into three areas
- Trademark
- Copyright
- Patent
Chinese IP laws are split into three areas
Trademark
Copyright
Patent
Note: Trademark law in China is often referred to as brand registration, which involves registering your Trademark.
The Chinese are developing Commercial law, which includes intellectual property rights. The laws being developed are independent of international law,
For example, a Trademark registered in the EU, USA, etc., is not generally protected in China and therefore must be registered there.
If you manufacture in China, you will train and set up a production line for your products and brands. If you fail to protect your trademarks, patents, and other intellectual property, the factory can legally sell your products and use your brand name throughout China.
Please be aware that factories in China often manufacture products for other overseas businesses. You could try to enforce your Chinese trademark protection with the factory. Firstly, you need to be aware that they are doing this. Your products are often sent to a factory in another area. Secondly, you may not be able to enforce the trademark as the goods are not to be sold in China.
Once your IP rights have been correctly registered in China, they can be successfully enforced.
All IP registrations need to be renewed every 10 to 15 years, depending on the type of registration (e.g., trademarks vs. patents).
Please seek advice in your local country. We recommend starting with trade organisations. In the UK, these would be the Chinese British Business Council (CBBC) and the British Chamber of Commerce. They should have a list of local businesses that specialise in Chinese IP.
If your business has products/services that would interest the Chinese or international market, protecting your IP, specifically trademarks, in China is strongly recommended.
Chinese trademark registration
Chinese trademark registration, also known as brand registration, covers logos, company names, brand names, product names, and more.
Protecting your interests outside China, including Hong Kong, will not protect your interests in China.
Note: Please check
if your IP is registered in mainland China. Does this cover Hong Kong?
If your IP is registered in Hong Kong, does this cover mainland China?
This was the case when writing this paper.
Any business or person/person inside or outside China can register a trademark in China. There is some protection for significant international trademarks. When reviewing a trademark application, we understand that the Chinese authorities will check their international trademark registration database. This database is limited to substantial trademarks and offers minimal protection for SMEs.
Recently, the Chinese authorities have encouraged Chinese companies to register their trademarks. This has led to many trademarks being registered in China by Chinese companies seeking to protect their existing overseas brand names. This has been causing problems for overseas businesses that have registered trademarks in China.
Once you have registered a trademark in China, it is illegal to copy and trade using the trademark in China, regardless of any registration outside China.
Make sure your trademarks are in your company name, regardless of whether you own a Chinese company. Do not allow a third party to own your trademark, irrespective of the agreement. The best solution is to register your brand names, logos, product names, etc., at the outset before you involve any parties inside/outside China.
Suppose you wish to allow an organisation in China to use your trademark. In that case, you can give written permission but include detailed terms and conditions in an MOU (Memorandum of Understanding). Followed by a written agreement.
Trademark registration process
- Appoint a local agent in your country to handle your trademark registration
- Appoint an agent from your country with a successful track record in Chinese trademark registration. They will, in turn, appoint a Chinese agent; only a Chinese licensed agent can apply to the Chinese authorities.
- Using a local agent from your country means you will work in your local language and under your country's trading terms.
- Your local agent should also have access to the trademark registration database in China and, therefore, be able to check what is already registered. This will save time and money when submitting trademarks already registered in China.
- You can appoint a local Chinese agent directly. This is only recommended if you know the Chinese agent and have a successful trading relationship.
- The government must certify all local Chinese agents. Please ensure that you see a copy of their certification that matches the Chinese company name.
- Trademark registration is straightforward in China. However, incorrect trademark ownership can prevent you from trading in China and result in the loss of any investments you have made there.
- Submit the papers to the Chinese authorities
- Your local agent will handle this matter. Please make sure all the information is correct, including the spelling, fonts, etc.
- Before submitting, ensure you are not using words in the trademark name that are not allowed or will need further supporting documentation, such as country names or “British.”
- You must select an international trademark class(es) for your submission. There is a cost per code. Your registration will be protected within this class(es). Another company can use the same registration but with different trademark classes.
- For example, one organisation could Access China class 38 (Telecoms) and 42 (IT Services), while another could Access China class 43 (hotels). Both organisations can use the trade to gain Access to China only in the classes stated in the registration.
- This submission must be accurate. Being 99% right is not enforceable in Chinese trademark law. Get the papers checked thoroughly before submission.
- The Chinese authorities review the paper
- The Chinese authorities will review the information submitted. This comprehensive process can take up to three months to complete.
Rejected and accepted applications
Chinese trademark registration rejected
The Chinese authorities can reject the registration request. They will give their reasoning.
- If it is for missing information, this can often be corrected.
- If a change to the brand name spelling, etc., is required, a new submission/money is often needed.
Chinese trademark registration acceptance
Once you have an agreement and the paperwork from the Chinese authorities, you can start using the trademark in China, knowing it is protected.
Once a trademark registration is accepted, a two-year " cooling-off period.” During this period, any party can challenge your registration. Although the challenge is unlikely to succeed, there is no guarantee, and it could result in significant time and financial commitments to resolve.
Once the two years have passed, the trademark can no longer be challenged unless you have not used it in China for over three years.
Renewal processes
Depending on the registration type, you may be required to renew every 10 to 15 years.
The Chinese registration authorities can accept an application by another business or person (Chinese or international) to take over your trademark if you have not used/traded it in China for three years.
Please understand the renewal process, rules and regulations, etc., before completing your trademark registration with your local agent.
Trademark registration enables
- Stop Chinese and international companies and people from using the registered trademark in China.
- Use your trademark on the internet, e.g., e-Malls, social media, etc. On request, the Chinese platform must take down any use of your trademark without your written consent. You may have researched the use of your trademark as part of your submission to the Chinese platforms.
- Request that the domains registered under your trademark be closed.
- Stop factories from reproducing your trademark.
Please note that this must be performed proactively. This will not happen by default.
At this stage of the process, we recommend that if enforcement is needed, a local Chinese legal firm be used. A local legal contact is far more successful than an international firm in most countries. Chinese vs. Chinese works faster. Usually, a simple letter to the Chinese legal firm will force the issues.
Your trademark is already registered in China
If your trademark is already registered in China, you can take little action. This is why starting your trademark registration as soon as possible is so important.
Options available
- If the trademark is registered within the first 2 years, you can appeal to the Chinese registration authorities. This is not usually successful.
- If you prove that the Trademark has not been used in China for the last three years, you can apply to take over the trademark.
- Purchase the trademark registration. This is often expensive.
- Ensure your trademark is registered outside China to prevent copies of your brand, products, etc., from being exported into your existing market.
- Create a different trademark name for the Chinese market. This can create an opportunity for a meaningful trade name for the Chinese market.
Chinese patent registration
Firstly, this process is the same as the one for trademark registration.
Like with trademark registration, we recommend starting with the trade organisation in your local country.
Chinese software registration
You can register software in China to protect it from cloning. To do so, give the registration authority your first and last 10 to 30 pages of program coding. You do not provide a full copy of your system coding.
This generally does not protect your software from reverse engineering. This is the case with most software worldwide.
Chinese copyright
Copyright is one of the hardest to enforce in China. The growing use of AI databases to store media, papers, and other digital content is becoming a global problem. We need to wait to see how the issue of copyright protection worldwide is resolved.
We recommend registering a Chinese trademark for all your copyrighted material. It should create clear ownership.
Do not do this if you have no registered trademark in China. You will make it easier to copy material. A local or international company or person can register your trademark in China, which could help protect it with copyright enforcement.
i.e., you could be publishing your copyright material in China with their trademark
We recommend seeking advice or joining professional trading organisations in an appropriate industry, such as music, books, film, etc.
Quick checklist
Use this as a fast scan before investing deeper.
- Have you registered key trademarks in mainland China (in your company name)?
- Have you checked conflicts in the China trademark database before submission?
- Have you selected the correct trademark classes (class-specific protection)?
- Do you have a renewal calendar (10–15 years depending on type)?
- Can you evidence “use” in China (reduce 3-year non-use takeover risk)?
- If manufacturing in China, is IP registered before production starts?
Need help?
If you would like support reviewing IP protection for China (trademarks, domains, and takedown workflows), please get in contact. This email address is being protected from spambots. You need JavaScript enabled to view it.
- Written by Peter Heather
- Hits: 14321
Start trading in China
Make your first sales in the world’s largest online market. These articles cover practical topics Access to China has experience with, to help you plan the investment needed to trade inside China.
Index of articles
Select an article below.
1. Routes to the Chinese markets
An overview of the main routes into China for B2B and B2C trading, including online, offline, and cross‑border options, and what to consider before investing heavily.
2. Creating a Chinese company
Reasons you may need a Chinese company (licensing, payments, local trade) and when you can trade from overseas. Practical points to consider before you register.
3. Transfer money to and from China
Key points on moving money between China and overseas: what’s allowed, common routes, and practical issues for goods and services payments.
4. Chinese payment gateways
How China’s payment ecosystem works, why local gateways matter, and the compliance requirement that payments processed in China must use approved systems.
5. Business to business (B2B)
How B2B trading typically works in China, including finding suppliers/partners, negotiating, and why internet visibility is critical for supplier discovery.
6. Business to consumer (B2C)
How B2C developed in China and what it takes to sell direct to consumers, including the role of local hosting and certification for e‑commerce inside China.
7. Internet contents provider (ICP) licensing and certification
What ICP licensing/certification means, when it is required, and how it affects websites and e‑commerce operations hosted inside mainland China.
8. Shipping to the Chinese consumer
Practical notes on shipping into China for consumers, including clearance, tracking, and typical delivery expectations on Chinese e‑commerce platforms.
9. Successful trading in China
A set of practical points based on experience trading with/within China—what tends to work, common pitfalls, and where SMEs can reduce risk.
- Written by Peter Heather
- Hits: 326793
Chinese internet publishing options
The rules and regulations governing the publication of website content in mainland China are overseen by PR China. This paper is our understanding as of the date of publication.
These rules and regulations require your business to have access to an Internet content publishing (ICP) license before publishing on the Chinese Internet. Different levels of ICP licenses enable you to publish various types of content and engage in online trading.
Overview
Publishing internet content in mainland China, such as a website or app, is subject to national government rules and regulations enforced locally by the city/region.
These rules and regulations require your business to have access to an Internet content publishing (ICP) license before publishing on the Chinese Internet. Different levels of ICP licenses enable you to publish various types of content and engage in online trading.
However, there are ways to publish online in China without needing your business to have an ICP. These are Chinese platforms and services, such as Chinese email, social media, and search engines, where service providers must ensure their customers comply with Chinese publishing rules and regulations.
Under certain conditions, Access to China can assist international businesses in establishing their online presence in China by serving as an agent for their Chinese publications. There are many ways to publish your online content in China. We recommend considering all options before making a decision.
Options are in three groups
- International and Chinese e-Commerce platforms
- International and Chinese System as a Service (SaaS)
- Your internet presence.
Note: “International” in the context of this paper means “any platform or service running outside mainland China” and includes Hong Kong and Macau.
No ICP is needed for internet content published outside China, including Hong Kong and Macau. However, access to your internet content outside China may be blocked (e.g., YouTube, Facebook, etc.) or slowed down, making it unusable (e.g., Google).
- Test your internet content accessibility from mainland China. Review what can and cannot be seen, webtest.accesstochina.com
- Register your company brands in China. For more information, please see the article on intellectual property.
Management summary
International and Chinese e-Commerce and IT platforms
In mainland China, e-commerce and IT platforms are very popular. The service providers have obtained approval from the Chinese government to publish on the Chinese Internet. Therefore, you do not need an Internet Content Provider (ICP) license to use the providers' services.
The Chinese platform suppliers ensure that customers comply with Chinese publication and trading rules and regulations.
If you are selling from within mainland China, you will need a Chinese business to process payments, tax returns, and other related matters. Most SDPs offer an international service that allows you to sell to mainland China without needing a local Chinese company.
International search engines
Bing has 35.96% of the search market in China.
Google is blocked in China.
Google has 19.4% worldwide Mandarin traffic.
Article: Chinese search engines
Good Option
Chinese search engines
Baidu 47.07%
360 search Haosou 8.08%
Sogou 3.69%
Shenma 1.68%
Article: Chinese search engines
Option for consideration for Baidu (SEO in Mandarin)
International Chinese retail e-Malls
Tmall Global
JDBuy international
Redbook
Pinduoduo Global Shopping
Douyin E-Commerce Global
DHgate
Article: Chinese e-Commerce third-party vs website
Option for you to consider.
It can be costly.
Chinese local retail e-Malls
Taobao, Tmall, JD Buy, Pinduoduo, 1688.com, Redbook, Meituan, etc.
There are many local Chinese e-malls. You will need a Chinese company or person to sell these e-Malls.
Article: Chinese e-Commerce third-party vs website
It is a good place for research.
You require a local Chinese agent to sell.
Chinese B2B platforms
Alibaba (B2B platform) is the largest and most widely used business platform in China and internationally.
This has been very successful for Chinese and overseas companies worldwide. It is the perfect place to research the world market. In listing, you will open your company to a potential 60% of the world market.
Article: Chinese e-Commerce
Option for consideration
International media channels
International media channels are blocked in China.
This is a problem when you use media channel content on your website. Although your website is not blocked, it displays missing content when accessed in China.
You can check what can be seen in China: Website Page Test
Review your website content
Chinese media channels
China has powerful media channels, including Tudou, Youku, and QIY. Over 100 media channels are in China, and they are tightly regulated. Overseas companies can upload their business media content to some of these services, provided they comply with Chinese regulations.
Article: Information being updated
Possible option
International social media
All international social media sites, including LinkedIn, are blocked in China.
You can check what can be seen in China: Website Page Test
Article: Information being updated
Review your website content
Chinese social media
Chinese social media is very successful, with millions of consumers and businesses.
There are many social media platforms. The biggest is WeChat.
Overseas consumers and businesses can use WeChat and be seen in China.
TikTok, available to overseas consumers and businesses, is not accessible in China.
Article: Information being updated
Possible option
Chinese AI
China is quickly developing and rolling out the Internet of Things (millions of devices per month). Again, Chinese rules and regulations are still to be developed.
Article: Information being updated
Option to monitor
International and Chinese System as a Service (SaaS)
Software as a service (SaaS) is a type of software licensing model. It is delivered on a subscription basis, centrally hosted, and managed. It is sometimes referred to as "on-demand software” and was formerly called "software plus services" by Microsoft.
An overseas company can offer SaaS to a business or consumer in mainland China, provided the service runs outside China.
If you already have SaaS, please verify that your software components are accessible from China: https://webtest.accesstochina.com (including the help desk/support systems).
International search engines
Your SaaS is running internationally outside China.
Check that your service can be seen and used in China: Website Page Test
Article: Information being updated
Possible option
Chinese enclosed network
Your SaaS is hosted locally in China and accessed by Chinese offices over a non-public port and firewall configuration, allowing office-to-office connections only.
Article: Information being updated
Good option
Chinese white Label
White-label your SaaS to Chinese businesses
The Chinese company will be responsible for obtaining the ICP and ensuring the software remains under control.
Article: Information being updated
Good option
Chinese public
Local Chinese hosting, ICP certification, a Chinese business license, and locally hosted software will be required.
Article: Information being updated
Option for consideration
Split services between Chinese and international SaaS
Local Chinese hosting, ICP certification and a Chinese business will be required. Host the “Front” of your software in Hong Kong (with a direct connection) and host your backend software elsewhere.
This will significantly enhance IPR protection.
Article: Information being updated
Good option
Your business website in China
Publishing your internet content internationally or within China using a hosting service, server, or other similar means.
Use your existing website
This is the “do nothing” option. You can leave your website on its existing domain and platform.
Problems with domain names and website response times in China often prevent your business, products, and services from being visible to potential customers.
Check that your website can be seen and used in China: Website Page Test
Article: Business domain name has not been found in China
The first point to be checked
Asia website hosting
A copy of your website (using a local Chinese-hosted domain is recommended) on our Asia hosting services with direct access to China’s internet.
Website content often needs to be updated to make your website visible in China.
Article: Access to China Asian cloud services
Work is often needed to update and maintain the website
Dynamic cloud platform
A dynamic copy of your website (a reverse proxy) with direct access to China's internet.
I've dynamically made changes to your website as needed, ensuring the content remains visible.
Article: Make your business website seen and found in China
Good Option
Trading without borders
Trading without borders is a concept started by Alibaba over eight years ago. Alibaba found a way to enable overseas businesses to trade online in China by dividing its website into separate sections for China, marketing, data, and Hong Kong for order processing.
Our dynamic cloud platform enables your business to streamline ordering processing more simply.
Article: Products and services without borders
Good Option
Quick checklist
Use this before choosing a publishing route.
- Are you publishing/hosting inside mainland China (ICP risk) or outside China?
- Are any key platforms/resources blocked (Google, YouTube, Facebook, etc.)?
- Have you tested the end-user experience from China (DNS + page load + missing content)?
- Are you using China-approved platforms where possible (e-malls, social media, SaaS providers)?
- If trading inside China, do you have a China business entity/agent for payments and tax?
- Have you registered your trademarks/brand names in China?
Need help?
If you would like help selecting a practical publishing route (platform-first vs website-first) and testing what can be seen from China, please get in contact. This email address is being protected from spambots. You need JavaScript enabled to view it.
- Written by Peter Heather
- Hits: 15630