Chapter 2 - Size and Structure of Internet Users
The year 2024 marked the 30th anniversary of China’s all-purpose access to the global Internet. Over a three-decade period, the number of Chinese netizens reached 1,108 million, accounting for over 20%15 of the worldwide total, with Internet penetration reaching 78.6%. Over the past three decades, the number of Internet users in China has increased, the composition of netizens has become more homogeneous, and their digital literacy and skills have improved steadily. Hundreds of millions of people have benefited from the development of the Internet.
I. Size of Internet Users
1. Overall Size of Internet Users
By December 2024, China had 1,108 million Internet users, an increase of 16.08 million over December 2023. Internet penetration reached 78.6%, up 1.1 percentage points from December 2023.
Figure 10 Netizen Size and Internet Penetration from Dec. 2020 to Dec. 2024
Left axis: Number of Internet users (10,000 persons). Right axis: Internet penetration rate (%).
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
As of December 2024, the number of mobile phone users accessing the Internet reached 1,105 million, an increase of 14.03 million from December 2023, accounting for 99.7% of all Internet users.
Figure 11 Size of Mobile Internet Users and Their Proportion in All Netizens from Dec. 2020 to Dec. 2024
Left axis: Size of mobile Internet users (10,000 persons). Right axis: Their proportion among all netizens (%).
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
In 2024, China’s Internet recorded significant achievements in the development, application and promotion of information infrastructure. In this context, the number of Internet users continued to grow, further boosting the diffusion of digital vitality and the sharing of digital dividends.
First, the network infrastructure was strengthened to accommodate users’ diverse access requirements. China’s Ministry of Industry and Information Technology and other departments have made overall arrangements and advanced the coordinated development of new information infrastructures across regions, networks, and industries16. They have expedited the transition from the Internet of Everything to the Smart Connection of everything16, thereby enabling more users to access Internet services.
As of November, China had built a total of 4.191 million 5G base stations, accounting for 33.2% of all mobile base stations18. In the mobile Internet of Things (IoT), the three major telecommunications enterprises had 2.642 billion cellular IoT end-users by November, representing 59.6% of mobile network end-connections (including mobile phone users and cellular IoT end-users) 19. The pan-intelligent connection of people, machines and things has been advanced in an orderly manner. In satellite Internet, satellite 0320 in high orbit and the Qianfan Constellation satellites in groups 0121 and 0222 in low orbit have been successfully launched, thereby enhancing integrated services capacity.
Second, Internet applications have gained popularity to meet the diversified needs of Internet users. With the application and promotion of AI, 5G, and other technologies, new digital products and services have emerged, covering areas such as office, transport, culture and tourism, elderly care, and medical care. They have met the personalised needs of more than 1.1 billion netizens. Digital events for older adults have been conducted in an orderly manner23, and more than 200,000 digital classes for older adults24 have been held. The activities have allowed more elderly groups to share digital results. By December 2024, 47.4% of Internet users aged 60 and over were able to use mobile phone apps in a manner appropriate for older adults.
2. Size of Internet Users in Urban and Rural Areas
As of December 2024, the number of urban Internet users in China reached 795 million, accounting for 71.8% of all Internet users. The number of rural Internet users was 313 million25, accounting for 28.2% of the total. The Internet penetration in urban areas was 85.3%, an increase of 1.9 percentage points from December 2023. The Internet penetration in rural areas was 65.6%26.
Figure 12 Urban and Rural Structure of Internet Users
Shares of urban and rural Internet users in total netizens, December 2023 vs December 2024.
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
In 2024, the digital-real integration sped up the orderly advancement of digital villages, playing an important role in improving the production and living standards of villages and promoting the collaborative development of urban and rural areas.
First, the digital production model in rural areas has been promoted at a fast pace. With the construction of big data resource pools in agriculture and rural areas, benefits brought by enterprises to villages and public welfare activities for farmers’ consumption, digital technologies have been further applied in rural production, such as quality seed source sharing, intelligent farmland supervision and livestock risk control. Through these efforts, villages and enterprises have also well-developed in mutual support.
China has collected data on about 1.107 billion pieces of rural contracted land, 960,000 rural collective economic organizations, 900 million members, and 4 million family farms. The Agricultural QR Code platform has assigned 2.276 billion codes and the Agricultural Information App has served 1.06 million users27. The deep integration of digital production model with the agricultural industry provides a strong impetus to rural economic development.
Second, the digital service system in rural areas has developed. The telecommunication services and the broadband program in border areas have been advanced orderly, so that more people in rural and remote areas have access to the Internet28. 337,800 multi-functional village-level logistics stations have been completed, with the model of delivery, rural e-commerce, special agricultural products and farmers (cooperatives) widely promoted29. The telemedicine service network covers all cities and counties, and extends to communities and rural areas. 70% of health centers nationwide have established telemedicine collaborative relationships with higher-level hospitals30. The digital service system in rural areas, which is getting better, provides strong support for farmers’ production and life.
3. Size of Non-Internet Users
As of December 2024, the size of non-netizens had reached 301 million, down by 16.08 million from December 2023. By region, the majority of non-netizens were still in rural areas. Their proportion had reached 54.4% of the total non-netizens, 20.6 percentage points higher than that of the rural population in the total population. By age, the elderly group aged 60 and above was the primary group of non-Internet users, provided that children under the age of 6 were not considered. As of December 2024, the proportion of non-netizens aged 60 and above in the total non-netizens was 46.8%.
The biggest inconvenience in non-Internet users’ lives caused by lack of Internet access was inconvenient shopping, which accounted for 7.6% of the total. The proportions of inconveniences, such as difficulties in consulting a doctor, registering and buying medicines, in contacting family and friends, and in running errands and paying bills were similar, with each making up between 6% and 7%. Difficulties in getting a taxi, purchasing train and plane tickets, and other inconveniences accounted for between 5% and 6%, respectively.
Figure 13 Inconvenience Caused by Not Accessing the Internet
Percentage of non-netizens citing each type of inconvenience due to not accessing the Internet.
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
Shortage of skills, limited literacy, inadequate devices and age factors were major reasons why non-netizens did not access the Internet. 30.9% of non-netizens did not access the Internet because they did not know how to use the computer/Internet; 20.9% did not because they did not master Pinyin or due to literacy limitations; 13.0% did not because they did not have access to computers and other devices; and 10.8% did not because they were too old/too young to access the Internet.
Figure 14 Reasons for Not Accessing the Internet
Main reasons cited by non-netizens for not accessing the Internet.
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
The primary factor for non-netizens to access the Internet was the convenience of communicating with their family members, accounting for 18.7%. Providing accessible Internet devices was the second factor in encouraging non-Internet users to access the Internet, representing 18.4% of the total. Helping to increase income, such as selling agricultural products, was the third factor in promoting access to the Internet, with a share of 15.7%.
Figure 15 Internet Access Facilitators
Factors that would encourage non-netizens to start accessing the Internet.
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
II. Internet User Structure and Internet Access Devices
1. Gender Structure
As of December 2024, the ratio of male to female among Chinese netizens was 51.1:48.9, which was roughly the same as that in China’s overall population.
Figure 16 Gender Structure of Internet Users
Male vs female share among Chinese Internet users (%).
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
2. Age Structure
As of December 2024, the proportions of Internet users aged 10–19, 20–29, 30–39 and 40–49 were 13.0%, 13.1%, 19.0% and 17.1% of the total, respectively. That of Internet users aged 50 and above increased to 34.1% from 32.5% in December 2023. The Internet has been further applied among middle- and old-age groups.
Figure 17 Age Structure of Internet Users
Age-group distribution of Chinese Internet users (%).
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
3. Internet Access Devices
Up to December 2024, the proportions of Chinese netizens accessing the Internet through mobile phones, desktop computers, laptop computers, TVs and tablet computers were 99.7%, 36.2%, 32.0%, 25.1% and 30.8% of the total, respectively. Those of netizens accessing the Internet via smart connected vehicles, smart home devices and personal wearable devices were 10.7%, 22.6% and 23.8% of the total, respectively. The number of netizens using smart connected vehicles to access the Internet reached 119 million.
Figure 18 Usage of Internet Access Devices
Proportion of Internet users using each type of access device (%).
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
4. Online Duration
Per Capita Weekly Online Duration of Internet Users
As of December 2024, the per capita weekly online duration31 of China’s Internet users was 28.7 hours, up by 2.6 hours over December 2023.
Figure 19 Per Capita Weekly Online Duration of Internet Users
Per capita weekly online duration of Internet users (hours), December 2020–December 2024.
Source: Statistical Survey on China’s Internet Development, CNNIC, December 2024.
Distribution of Usage Period of Five Apps
In November 2024, among the five types of apps frequently used by mobile netizens, instant messaging apps had a more even distribution of usage period between 9 am and 19 pm, all accounting for more than 5%. The usage peak of online video apps appeared at 12 am, with the distribution of usage period reaching 6.2%. A small peak would reappear from 17 pm to 20 pm, which was in line with the leisure and entertainment schedule of most netizens.
The usage period distribution of online shopping apps and that of online payment apps were relatively similar, with over 80% of the total usage time between 7 am and 22 pm. The peaks in the usage period distribution of online meal ordering apps were evident, with a high correlation with netizens’ meal breaks. The peaks occurred at 11–12 pm and 17–18 pm respectively.
Figure 20 Distribution of Usage Period of Five Apps
Distribution of daily usage time for five app categories (instant messaging, online video, online shopping, online payment and online meal ordering), November 2024.
Source: China Unicom, November 2024.
Notes and References
15 International Telecommunication Union, https://www.itu.int/en/ITU-D/Statistics/pages/stat/default.aspx .
16 China’s Ministry of Industry and Information Technology, https://www.gov.cn/zhengce/zhengceku/202409/content_6972409.htm , August 19, 2024.
17 China’s Ministry of Industry and Information Technology, https://wap.miit.gov.cn/jgsj/txs/wjfb/art/2024/art_2151f585f93349bea86654660c9cd7ce.html , September 12, 2024.
18 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/gxsj/tjfx/txy/art/2024/art_6b89a8e1b9524d1daab935aa960dbda2.html , December 23, 2024.
19 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/gxsj/tjfx/txy/art/2024/art_6b89a8e1b9524d1daab935aa960dbda2.html , December 23, 2024.
20 The website of China’s State Council, https://www.gov.cn/yaowen/tupian/202410/content_6979253.htm#1 , October 11, 2024.
21 Xinhua News Agency, http://www.news.cn/science/20240903/5bf288c1f58a434f97e5b0cb16fb7f64/c.html , September 3, 2024.
22 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/xwfb/gxdt/sjdt/art/2024/art_cb12d3fcee804cde90b297eb99e0d1ae.html , October 16, 2024.
23 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/jgsj/xgj/wjfb/art/2024/art_b360ce46d01941f58b60e1d4304eb780.html , May 14, 2024.
24 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/xwfb/bldhd/art/2024/art_82b4fe99f49a4025bdffdb97b2362d6d.html , October 23, 2024.
25 The size of China’s urban Internet users reached 795.24 million, and that of rural Internet users 313.08 million.
26 The rural Internet penetration is resulted from the latest rural population size calculated by China’s National Bureau of Statistics (NBS) in 2024.
27 China’s Ministry of Agriculture and Rural Affairs, http://www.scs.moa.gov.cn/gzdt/202409/t20240911_6462374.htm , September 11, 2024.
28 China’s Ministry of Industry and Information Technology, https://www.miit.gov.cn/xwfb/bldhd/art/2024/art_82b4fe99f49a4025bdffdb97b2362d6d.html , October 23, 2024.
29 China’s Agricultural and Rural Information Network, http://www.agri.cn/zx/nyyw/202410/t20241018_8680168.htm , October 18, 2024.
30 People’s Daily Online, http://politics.people.com.cn/n1/2024/0619/c458474-40259730.html , June 19, 2024.
31 Per capita weekly online duration refers to the average daily number of hours of accessing the Internet multiplied by 7 days in a week in the past six months.